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How can we help?

Documentation, training, and direct support from a team that understands water operations.

Support Portal

Log a ticket, track progress, and view your support history.

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Email Support

Send us an email and we'll respond within one business day.

support@rezolve.co.za

Phone Support

Call us during business hours for urgent issues.

+27 33 004 0180

Documentation

Product guides, user manuals, and step-by-step tutorials.

Coming soon

Support details

Business Hours

Monday – Friday 08:00 – 17:00 SAST
Saturday – Sunday Closed
Public Holidays Closed

Response Times

Critical issues 4 hours
High priority 8 hours
General enquiries 1 business day

Training & onboarding

We don't just give you software and walk away. Every deployment includes hands-on training.

Onboarding

Guided setup, data migration support, and system configuration tailored to your operations.

User Training

Hands-on training sessions for operators, lab technicians, and field staff. On-site or remote.

Admin Training

System administration training for IT teams and super-users. Configuration, user management, and reporting.

Need help right now?

Email us at support@rezolve.co.za or call +27 33 004 0180 during business hours.